Online Services - Counselling and Supervision

Why have online counselling or supervision?

Skype software is free and means that anyone with an internet connection can access and benefit from online counselling. Therapy is no longer constrained to specific areas but can be accessed from anywhere in the world with the click of a button. It also means that people with complicated lives or work schedules can access counselling outside of traditional 9am - 5pm hours, making it more convenient.  Just like traditional face-to-face therapy, online sessions are confidential. There are a number of platforms that can be used but I have found Skype to be the most user-friendly. 

How Skype Sessions Work

Skype counselling or supervision sessions work in almost exactly the same way as traditional face-to-face sessions except that instead of being in the same room, you see and hear each other on-screen from wherever you are. In order to engage in online counselling or supervision sessions you will need to do the following:


1. Set up Skype on your computer or laptop. You can download it free and set up an account. If you would like me to send you a link, please contact meYou will also need a camera and mic but most PC's and laptops now come with these included. 

2. You should use the 'test call' function to check your camera and audio equipment are working properly. 

3. Next you will need to book a session (payment must be made in advance) by calling, emailing or using the contact me page. When deciding on a suitable time for your online session, try to choose a time when you are unlikely to be disturbed and preferably, can find a space to be alone.  

4. Once a session has been booked you will need to email me your account username at least 24 hours before your booked session time. I will then send you mine by return email. 

5. A few minutes before your session time, you should login to Skype and at the agreed session time I will call you to begin the session.

6. The online session will last 50 minutes (or more for supervision) just like a face-to-face session. At the end of the session, you will get the option to book further sessions and then the Skype call will be terminated. 

How Email Counselling Works 

This type of counselling involves having an ongoing exchange via email. It's particularly beneficial for those that are unable to be near their computer at a specified time or would find being on-camera or meeting in person difficult. It allows for great flexibility and a certain level of anonymity. It also means that you can unload your feelings whenever you want to rather than having to wait for your next scheduled session. You can send an email at any time describing your concerns, fears or issues and I will then respond therapeutically and you will be able to keep and access that response as many times as you want to. In order to engage in email counselling you will need to do the following: 

1. You will need to set up an email account. Most most major providers such as Gmail and Hotmail provide free email accounts that have security good enough to keep your emails confidential. However if you would feel more comfortable with additional security you may prefer an encrypted email provider such as Hushmail.

2. Use the contact me page to get in touch and I will forward the counselling email address to you by return. 

3. Send an email to the address provided when you feel ready.  

4. Arrange payment. Responses to emails will not be sent until payment has been received. For fee and payment information click here.  

5. You will receive an individual reply to your email within 48 hours of payment. Email responses will be at least 500 words in length and only one reply will be sent per email received. 

*Please note that if at any time I feel that email counselling is inappropriate for you I may refer you to another service which could include telephone online or face-to-face sessions. 

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